1. Administrator
1.1. The General Partnership under the trade name “SOUFLERIS CHRISTOS MONOPROSSOPI EPE” and the distinctive title “KINGSIZE SOUFLERIS XXL”, based in Thessaloniki at 3 Naxos street, 54644, with V.A.T. 800429617 and General Commercial Registry Number: 122055204000, hereinafter for the sake of brevity referred to as “The Company”.
2. Field of Application
2.1. The current terms apply only to the website www.kingsizesoufleris.gr, the sales contracts concluded through it, as well as through the Company’s pages on social media (Facebook, Instagram, Pinterest), or where they are mutatis mutandis applicable.
2.2. The current terms may be modified whenever without prior notice to the Consumers. In any case, the modified terms will not apply retroactively.
2.3. This website is intended for both Professionals (natural and legal persons) and Consumers, hereinafter for the sake of brevity called as “Customers”.
3. Purpose of the website
3.1. Information about the Company’s products and future offers as well as the execution of a sales contract.
4. Sales Terms
4.1. Company’s services and products
4.1.1. The Company’s services consist in the marketing of men’s and women’s clothing, jewelry, accessories and other collectibles.
4.2. Conclusion time of the contract
4.2.1. From the selection of the “Order with obligation to Pay” Button.
4.3. Payment methods
4.3.1. Deposits to Bank Accounts
4.3.2. Credit/Debit cards
4.3.2.1. By using cards on the Company’s website to make purchases, you declare that you have the right to use them legally.
4.3.3. Paypal
4.3.4. Masterpass
4.4. Prices – Delivery
4.4.1. The prices as shown on the catalogue of the website, includes the applicable V.A.T.
4.4.2. The products may be picked up from the Company’s headquarters, or delivered at Costumer’s address via Courier.
4.4.3. The shipment expenses burden the Customer.
4.4.4. The Company assumes the risk of delivering the products only until their receipt by the Costumer.
4.4.5. The risk is initially transferred to the Costumer, if a different way of delivery is indicated by him.
4.4.6. In any case, the Company is not responsible for any defects in the Courier’s displaying system, during the delivery of the products.
4.4.7. The Company makes every effort to process orders as fast as possible.
4.4.8. The delivery of the products may be delayed in cases where the order is placed on peak days or hours.
4.4.9. The Company assumes no responsibility for delays in case of unforeseen circumstances and force majeure.
4.4.10. In any case, the Company is obliged to deliver the products to the Costumer within thirty (30) days of their order.
4.5. Cancellation or modification of the order
4.5.1. To cancel or modify your order, you shall immediately contact the Company via telephone or email, mentioning your personal data and your order’s number.
4.5.2. Cancellation requests are not accepted, in case the shipment of the products has already started.
4.6. Incorrect shipment
4.6.1. If the products ordered by the Customer are sent incorrectly, the Company assumes the obligation to cover the expenses of returning the incorrect products and send the correct ones or cancel the order upon your choice and refund you the amount of money you have already paid.
4.6.2. It is presumed that an incorrect shipment has not been made if fourteen (14) days have elapsed from the day of the products receipt from the Customer or a third party indicated by him.
4.7. Store update
4.7.1. The availability of the products may be incorrect every day from 11:00 a.m. to 1:00 a.m. the next day, weekends, national or local holidays.
4.8. Accuracy of technical characteristics
4.8.1. The Company bears no responsibility for any inconsistency in the description of the technical characteristics of the products, namely in their
size, dimensions and color.
4.8.2. The Company bears no responsibility for any discrepancy between the available image of the products and their actual technical characteristics.
4.8.3. The Costumers shall very carefully check the selected size of each product, before completing any order. In any case, the Costumers shall immediately contact the Company for any clarification.
4.9. Discounts/Gifts/Promotions
4.9.1. The Company occasionally performs various promotions such as discounts, gift giving purchases etc. These promotions can also be performed on social media or through search websites.
4.9.2. In any case, the only accurate representation of the Company’s prices is that provided through this website.
5. Withdrawal
5.1. The Costumer has the right to withdraw from the sales contract within fourteen (14) days without any explanation.
5.2. The withdrawal right does not exist for special orders, namely for products that are not available and will be made upon the Costumer’s special order and specifications.
5.3. The withdrawal deadline expires within fourteen (14) calendar days from the next day that the Costumer or a third party indicated by him received the physical possession of the product.
5.4. In order to exercise your withdrawal right, you shall inform the Company for your decision by sending a written declaration via email.
5.5. You may use the attached template of written withdrawal, without being mandatory.
5.6. The Company will immediately inform you for the receipt of your withdrawal declaration, by sending via email a confirmation of your withdrawal.
6. Consequences of the Withdrawal
6.1. Following your withdrawal from the sales contract, the Company will refund all money received from you without undue delay and in any event within fourteen (14) calendar days of the date on which the Company informed of your decision to withdraw from the sales contract.
6.2. The Company will execute the above refund using the same payment method you used for the original transaction, unless you have explicitly agreed to something different. The Company is not required to reimburse additional expenses to the Costumer, in case the latter had chosen a different delivery method than the one offered by the Company.
6.3. The Company may withhold the refund until the products are returned or until the Costumer provides sufficient evidence that he sent the products back, whichever comes first.
6.4. The Costumer is charged only with the direct cost of returning the products.
6.5. The Costumer is liable for any reduction in the products value, only in case that their management by the Costumer was different than the one that was necessary for the determination of the products nature, function and characteristics.
7. Intellectual Property rights
7.1. The content of this website (including texts, graphics, images, photographs and software) is the intellectual property of the Company.
7.2. It is prohibited, in whole or in part, to republish and generally reproduce and retransmit the contents of the web site, storage, retransmission in electronic or mechanical or any other form, in the original or in a translation or other adaptation and modification of its form, content and appearance, without the written permission of the Company.
7.3. The display of the material on the Website should not in any way be construed as a transfer or grant of a license or right to use or exploit it.
8. Intellectual Property of third parties
8.1. Trademarks, logos and third–party designs, owned by third parties remain their property and may not be used without the permission of their owners.
9. Data protection
9.1. Data Protection policy
9.1.1. As reflected on the website
9.1.2. By filling out personal data on this website, you indicate that you have this natural person’s authorization to provide it to the Company.
10. The Company supports alternative dispute resolution through the European Union’s out–of–court platform:
10.1. https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.s how&lng=EL
11. Code of Conduct for E–Commerce
12. Applicable law and jurisdiction
12.1. For any dispute arising from the application and the execution of the current sales terms exclusively competent are the Courts of Mykonos and applicable shall be the Greek Law.
